Details on online check-in terms and conditions can be found on your airline's website.

For online check-in you need the booking code of the airline. You will find this on the electronic flight tickets in your travel documents. In exceptional cases, our customer service will send you the correct booking code by e-mail up to 48 hours before departure.

For the conditions regarding our cancellations, please refer to our GTCs.

Please check your flight status on the airline's website. More details on how to proceed in case of flight restrictions

In your flight selection, you can choose between Bag/NoBag fares, if available. Please also pay attention to the respective conditions / offers of the airline.

Immediately after booking, you will be shown your booking number; you will also receive a booking confirmation to the email address you provided when booking.

By sending the form in the booking conclusion via the link "Book with obligation to pay" you make a binding booking.

You have three options for payment: by credit card or direct debit. Data transmission during the booking process is secured by SSL encryption.

Our travel confirmation is also your invoice.

Immediately after booking, you will be shown your booking number; you will also receive a booking confirmation to the email address you provided when booking, with the necessary travel documents.

You can open and print the attached PDF files with Acrobat Reader. If this software is not installed on your computer, you can download Acrobat Reader free of charge from Adobe on the Internet.

https://get.adobe.com/de/reader/

In principle, a name change is possible subject to availability. Please ask our customer service for costs and availability by phone or mail.

As a rule, free rebookings are not possible. Rebookings must be requested from our customer service.

The conditions for our cancellations can be found in our terms and conditions.

If your flight times change before the start of the trip, we will definitely try to reach you by email or phone and inform you about the flight time changes. Therefore, it is important that you provide us with your email address and phone number in your booking. Please check the times of the respective airline before departure.

After choosing the flight and hotel, it is possible to add transfers for some destinations.

You will find all the info on your transfer voucher.

The cancellation of the transfer is possible until 48 hours before departure. 5 euros per person will be retained as a fee. The remaining amount will be refunded to the payment method you specified in the booking. Please contact our customer service for this.

The car rental voucher will be sent to you in a separate email max. 48 hours after your booking. Please print out your voucher and carry it with you during your trip. This does not apply to offers with rental car included.

We recommend that you take out insurance before completing your trip. Possible insurance benefits will be shown to you before you complete your trip.

Check-in begins approximately 120 minutes before departure. We recommend that you arrive at the counter at least 120 minutes before departure, otherwise you may be denied boarding! Late arrival is considered a "no-show". Your flight entitlement will be forfeited in the event of a no-show. This is only a recommendation!

Online check-in is now possible with all airlines. Details about the online check-in terms and conditions can be found on the website of your airline. For online check-in, you need the airline's booking code. You will find this code on the electronic flight tickets in your travel documents. In exceptional cases, our customer service will send you the correct booking code by e-mail up to 48 hours before departure.

The airline you have booked offers online check-in. From 30 days up to 2 hours before the scheduled departure time, you can do this free of charge. The airport check-in is in many cases subject to a fee. Check-in

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