Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, disinfection carpets at main door, elevator occupancy control measures, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (limited entry), controlled access bar (limited entry), disposable kitchenware, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, guest infection policy, clean and sanitized rooms, intensification of disinfection / cleaning protocols, 2x per week room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), 3x per week change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (reservation only), adapted activities at Kids Club, reduced groups as well as only outdoor activities at Kids Club.
Facility
Partially renovated in 2011, the 7-storey beach hotel has 181 rooms in total. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby, 3 lifts, air conditioning, a safe (for free), a mini market, various other shops, a parking area (for a fee) and a money changing facility. For the meals, there is a restaurant (air-conditioned) and a snack bar. You can relax in good company in the hotel bar. WiFi is available for free. Room cleaning is free of charge. Laundry / ironing service and medical service are available for a fee.